Last Modified: March 21, 2023
Before we start speaking legalese below, let's talk to you
information, be it your business information or your updates with any third
party unless it is to better the service we can provide back to you.
GoLocall takes your privacy very seriously, however, we also wish to explain
that creating a website to be found, means you want to expose data to the
world. Whereas this may include your customers, it also includes many other
publics - who might not be excluded from viewing what you are talking about,
just because you wish it so.
We list below what information we get from you and how we use it or may use it
in the future. So with a pinch of realism and a whole lot of tech-safety
measures, let's jump straight into the Tech-Legalities.
1 Information We Receive From You
Information: When you sign up and register with GoLocall, you are required
to provide information such as your Name, Business Name, Business Address,
Mobile Number and Email Id.
Information You Update: You can choose to update your business contact numbers, email addresses. You can also provide your Business Category and your brand identity including your business or brand logo. Moreover, you
can also upload images related to your business to the "Image
Business Updates: The regular messages you upload and share with the
public to your "website" manage.goLocall.com (Manage-portal)
using your credentials or through the GoLocall Manage App, the image
messages you post through Manage-portal or the GoLocall Manage App.
receive data about you whenever you use or are running GoLocall Manage App or Manage-Portal, such as
when you send or receive a message, seek analytics, update store
information, click on, view or otherwise interact with things, or make
purchases through GoLocall Store.
you post things like photos or videos on GoLocall, we may receive
additional related data (or metadata), such as the time, date, and place
you took the photo or video.
receive data from or about the computer, mobile phone, or other devices
you use to Install GoLocall Manage App or to access GoLocall Manage-Portal,
including when multiple users log in from the same device. This may
include network and communication information, such as your IP address or
mobile phone number, and other information about things like your
internet service, operating system, location, type (including
identifiers) of the device or browser you use, or the pages you visit.
For example, we may get your GPS or other location information so we can
inform your customers or your potential customers that your business is
nearby, or we could request device information to improve how our apps work
on your device.
receive data whenever you visit an Application, or website that uses the GoLocall
platform or visit a site with a GoLocall feature (such as a 'discovery
plugin'), sometimes through cookies. This may include the date and time
you visit the site; the web address, or URL, you're on; technical
information about the IP address, browser and the operating system you
use; and, if you are logged in to GoLocall, your User ID.
2 Public Information
When we use the phrase "public information", we mean
the information you choose to make public, as well as information that is
always publicly available. By choosing to make it public, we mean, choosing to
display certain information on your website.
Information you choose to make public
to make your information public is exactly what it sounds like: anyone
landing on your website by GoLocall, either by typing the URL or coming
through a search engine, the result click will be able to see it.
to make your information public also means that this information:
be associated with you (i.e., your displayed business name, business
address, logo image, featured image, image gallery, message board, URL,
page statistics, social sharing links, etc.)
show up when someone does a search on GoLocall or on a public search
be accessible to the GoLocall-linked business directory, applications,
and websites; and
be accessible to anyone who uses our APIs and internal search.
others share information about you, for instance sharing your website, or
sharing a message you have posted on your website, using your social
media options, they can also choose to make it public.
Information That Is Always Publicly Available
The types of information listed below are always publicly available, and they
are treated just like information you decided to make public:
3 How We Use The Information We Receive
We use the information we receive about you in connection
with the services and features, we provide to you and other users like your
subscribed customers or potential customers who might want to subscribe to your
website and its contents, our partners, the advertisers that purchase ads on
the site, and the developers that build the applications, and websites you use.
For example, in addition to helping people see and find things that you do and
share, we may use the information we receive about you:
part of our efforts to keep GoLocall products, services and integrations
safe and secure;
protect GoLocall or others' rights or property;
make suggestions to you and other users on GoLocall, such as suggesting
what kind of messages to update or when to update them; and
internal operations, including troubleshooting, data analysis, testing,
research and service improvement.
Granting us permission to use your information not only allows us to provide GoLocall
as it exists today, but it also allows us to provide you with innovative
features and services we develop in the future that use the information we
receive about you in new ways.
While you are allowing us to use the information we receive about you, you
always own all of your information. Your trust is important to us, which is why
we don't share information we receive about you with others unless we have:
you notice, such as by telling you about it in this policy; or
your name and any other personally identifying information from it.
Of course, for information others share about you, they control how it is
shared. We store data for as long as it is necessary to provide products and
services to you and others, including those described above.
Typically, information associated with your account will be kept until your
account is deleted. For certain categories of data, we may also tell you about
specific data retention practices. We may enable access to public information
that has been shared through our services. We may allow service providers to
access information so they can help us provide services.
4 Deleting And Deactivating Your Account
If you want to stop using your service with GoLocall, you
can get in touch with us to either deactivate or delete it.
Deactivating your account puts your account on hold. People searching for
it online will no longer find it, but we do not delete any of your
information. Deactivating an account is the same as you telling us not to
delete any information because you might want to reactivate your account
at some point in the future.
When you delete your account, it is permanently deleted from GoLocall. It
typically takes about one month to delete an account, but some information
may remain in backup copies and logs for up to 180 days. You should only delete your account if you are sure you never want to reactivate it. Certain
information is needed to provide you with services, so we only delete this
information after you delete your account.
In case you have any issues with the product, the same should be reported
during the demo period during business hours. No refund requests will be
entertained after moving to a paid subscription and the invoice being sent.
Customer support will be available for the duration of the subscription of the
Any product of GoLocall does not
- A specific amount of business.
- A specific position on any search
engine in a specific amount of time.
GoLocall is a marketing tool that helps your business get discovered online on
search engines and get more business. It does not guarantee a specific search
engine position or amount of business.